Transforming Onboarding with Personalized Learning at JKIT

1,500+
Employees
$800M
Annual Revenue
1 Day
Onboarding Reduction
64%
Increased Engagement
70%
Reduction in Security Incidents

Company Overview

John Keells IT partners with global leaders to drive digital transformation across multiple industries. Their services include IT strategy, digital marketing, SaaS, and more, with a strong focus on innovation and efficiency.

The Challenge

01

Slow and Ineffective Onboarding

75% of new employees took longer than expected to become proficient with essential IT protocols and cybersecurity policies, highlighting the need for a faster onboarding process.

02

Low Retention and Engagement with Traditional Content

Traditional training content lacked interactive elements, resulting in low retention and frequent mistakes in software configuration and network access.

03

Operational Disruptions Due to Non-Compliance

Non-compliance with IT protocols led to increased security incidents and software-related errors, disrupting operations and underscoring the need for more effective training.

The Solution

Personalized Learning Paths

We introduced personalized learning paths that allowed employees to progress at their own pace, reducing the onboarding time by a full day.

Enhanced Engagement and Retention

By implementing gamified, interactive courses, we saw a 64% increase in engagement among new hires, with 80% reporting better recall of IT policies.

Boosting Proficiency through Scenario-Based Training

Interactive scenario-based training modules improved employee proficiency, leading to a 70% reduction in security incidents and fewer operational disruptions.

Conclusion

John Keells IT achieved faster onboarding and better retention through personalized, interactive learning paths, reducing security incidents and enhancing overall productivity.

Ready to revolutionize your training process?

Contact us to learn how we can help you achieve similar results.